I’m one of those social media geeks that never stops talking about how important listening is. So I often find myself presenting a session on the topic, as I did at the 2010 Blackbaud Conference for Nonprofits. My good friend Danielle Brigida and I followed our session with a workshop where our students built a social media listening dashboard using RSS feeds and iGoogle.
I took the materials from that workshop and created the worksheet you see below. It can help you get a listening dashboard setup at your nonprofit. Feel free to download and use it to learn everything you can about your supporters!
I’ve blogged about this over at NetWitsThinkTank.com, but thought I should stick it here too. Enjoy!